HighCastle of Geek

​A blog/journal about my life and the stuff I like. Popular subjects include music, guitars, gear, books, movies, video games, technology, humor.

Filtering by Tag: VA

Where I’ve been

It’s been over a year since we lost our dear April. I haven’t retreated from the world (any more than usual), but I’ve had little impetus to post here. I’ve been busy pursuing my various creative disciplines, including guitar, drums, bass, keys, and vocals. I’ve been increasing my focus on the various visual arts to include drawing, 3D environments & modeling, and dabbling in video editing and VFX. I’ve been busy, is what I’m saying.

I’ve been more active on social media with occasional creative posts, but nowhere near the level I need to build a community yet. I’ve mostly finished the Unreal Sensei course on UE5, although he has been updating content that I will revisit. I enrolled in Marc Brunet’s digital art course, a big commitment since I’m not bringing any additional money in now.

On that note, I’ll briefly explain. I’m no longer working with VES. They were bought out by a bigger defense contractor called Maximus last year. Word came down in March-ish that we would no longer be able to have schedule limitations and would need to let them schedule as they pleased.

The big issue with that (which I’m not sure I covered before) is that they have a policy where joint exams are all lumped together as a single worksheet for payment purposes. This means they get 6-7 worksheets for the price of one. As it happens, these are some of the most common claims we get. My experience in the past was that I would have my schedule filled with these types of exams, and the result was that I’d have 15-20 exams but end up getting paid like I did 3-5 exams. I had limited my schedule, so they couldn’t pile these exams on. Once, I decided to try opening my schedule up to get more exams, but I immediately got booked with those joint exams, so I reverted to my old policy. This was fine until Maximus required an open schedule.

At the time, I explained to them why I limited my schedule that way and that going forward, I would just be working less because this payment policy wasn’t sustainable. Why would I spend 8 hours in their clinic with only 1-2 hours’ worth of pay to show for it? I didn’t hear anything back and a month or so went by with no communication. Sometime in April or May, I find myself unable to log in to their system. I asked tech support, and their response was, “we’ll forward your request to the appropriate department.” Which is a very non-tech support kind of response.

I knew something was up. The answer I got (through an intermediary) was that “upper management” had decided for one of the following reasons: Veteran complaint, timeliness of reports, the accuracy of reports, employee/Veteran relations, and/or something else we’re not saying, blah, blah, blah, VES had decided to cut ties with you. I responded that this wasn’t satisfactory, and they could at least give me a specific reason (assuming it was possible it could be one of those reasons, although I didn’t believe so).

All I got back was that it was “schedule related,” but they might consider the matter again if I wanted to change my request. I said I never refused to work under the new policy, only that I would be working less because it wasn’t fair payment. I proposed that if they would alter my contract to pay fairly for the joint exams, I would be willing to work more often. My productivity was established over the past year (especially since I completed two of their travel weeks last year, and those are a slog). The intermediary said he’d forward it.

I had some residual emails from other departments about training and the like, and when I got those, I would cc this intermediary as a way to get updates on my proposal. After several weeks there was no answer, so I quit checking.

Since I have no specifics to go by, I think VES doesn’t tolerate any providers challenging their payment system, whether it’s done professionally or non-adversarial. I’ve never made any demands or ultimatums to them; I’ve only explained my reduced hours and why that policy is unfair, in my opinion. I’ve never been shown the courtesy of a response from management.

VES doesn’t hire providers, which prevents them from needing to provide any of the benefits or protections that a normal employer would be required by law to provide. They never hire you, so they don’t need to fire you; they can just say we’re no longer going to schedule appointments with you.

There was a precedent in my experience, my colleague from the VA fee basis days, Dr. Brooks, had experienced the same scenario, although his occurred within a few months while mine was over a year later. I think he may have been more direct in challenging them, going so far as to try and obtain a copy of their VA contract under the FOI act. I don’t think he ever got it, and not long afterward, he was “fired.”

He had been my collaborating physician, so maybe my dismissal was partly due to guilt by association in their minds, I don’t know. I never got a real answer, but I think I’m right in my thinking. Changing that policy to pay providers fairly would likely result in the loss of hundreds of thousands, if not millions, in revenue for them.

All that to say, I just decided to end it with them. I had never appreciated their culture. Despite all their flowery quotations about caring for Veterans, including those awful self-help and uplifting quote framed photos filling the walls in their clinic, their consistent behavior is that profits are the priority, not the Veteran. I often would have a Veteran who had an issue I could address in the clinic, but VES would never let me add or change the report even though it would likely save the Veteran months of waiting and potentially get them their benefits faster.

All this is anecdotal, but I felt that if there was ever a question of payment, their policy was to refuse the exam and make the VA request it formally to ensure they got their money. Whether it was the right thing to do for the Veteran didn’t matter. The other ongoing issue of frustration with them was their QA policy. They would go over each report and make these small corrections that were irrelevant, but I assume it was to ensure their reports were buffed to such a blinding shine that the VA would never question them and they could maintain their contract. Without their VA contract, they essentially have no business model.

I worked directly for the VA for nine years, and the issues that would be flagged by VES QA personnel never got questioned or challenged by VBA. Never. So, that was an ongoing frustration because they could commandeer your time and make you re-visit a report, and they weren’t going to pay you for it.

How’s that for a short explanation? Lol. Apparently, I still have some feelings about it. Mostly I find it frustrating that not only the VA (considering what happened to all of us fee basis providers) but VES and likely the other contractors truly don’t value hard work and competence and mostly want people who will swallow the corporate Kool-Aid and keep their heads down and their mouths shut.

The outcome is that this scenario has driven me into full-time creative pursuits and will eventually provide a means of income derived from the things I love, not the whims of some crass corporate entity.

In a forthcoming post, I’ll get back to the more important updates about my creative pursuits.

 

 

 

The Scab has been Ripped

I left early this morning in what may have been the last visit to my workplace for the last nine years. I needed to clean out the office of all my personal items and there were quite a few documents for the shred pile. Nothing sinister or incriminating, don’t get your hopes up. It was mostly exam notes and patient labs and the like that can’t just be thrown out in the trash. I tended to hold onto notes until the drawer could no longer manage, mainly in case there were ever follow up questions about exams.

Someone had already been occupying the office, not that I took that personally. I haven’t been in there since late March, so it’s good they’re getting some use out of it. I was also happy to find that all my personal items were still there and unmolested by all appearances. In a moment of pure snarky vengeance (isn’t snarky vengeance the guitarist in Avenged Sevenfold?), I almost took everything including my power strips, but that would have left the current occupant without a functioning second monitor. I should have done it, but I felt like it was a small gesture of professionalism that no one would notice or care about.

I didn’t really feel anything, other than relief that I was able to knock it out in two air huffing trips back and forth to the car. I’m not sure if it was the mask or my lack of more strenuous cardio with the knee issues, but it’s not a feeling I’m very familiar with. I really need to get back to running, but the right knee hasn’t been open to negotiation in several months. I’m sure it was partly the mask, but I’m not convinced my fat ass isn’t partially to blame as well. Aeyong jokingly asked if I cried, and I replied “no, not even close.” I guess the pervading feeling I have at the most recent development was one of mild betrayal.

That’s saying a lot, but I did live under the illusion that people actually cared and paid attention to our efforts. Maybe I’m wrong, but it certainly doesn’t feel that way now. I think the thing that ultimately did us in is the apathy of the career federal employee. Those who are content to make entire careers out of collecting full pay and benefits while doing the bare minimum exist at all levels. Just like there are providers that would do less in a month than I would do in a six hour shift (that’s not exaggeration, it actually happened several times over), there are supervisors with similar productivity ethos. Like I mentioned earlier, it’s probably easier on them to have fewer employees and I’m fairly certain they didn’t lobby for or champion our cause. Probably the opposite.

I tend to never say never, and it won’t surprise me if we’re eventually asked back, but much will depend on how things go with VES. Right now I’m still waiting to hear from their credentialing after sending my collaborative memo on Monday. If it’s like it was in 2016 then it’s not ideal, but I could still do fine with just a few shifts a month. If it’s like Gallegos indicated, they are paying differently now. She didn’t provide details and I’m not sure that her status with VES isn’t different since she’s been a regular with them all along. The best case scenario would be them paying for every DBQ performed, and if that was the case it’s highly unlikely I would ever see a justification to returning to VHA. Only time will tell.

Strange Vibes

I’m probably overthinking it, but it’s been a strange sequence of days since I got the news fee basis were being let go permanently. I’ve sent a few follow up emails, but so far it’s radio silence, except for Curray’s single word reaction to the news - “pathetic!”. It may be largely due to sending those emails between Friday and Monday, and some people may not be back at work or at least caught up on their emails. I’ve been trying to find out what the clinic operating hours are now, since I think they’re still changed from COVID. All that I really have left is to clear my office out, and at that point I’ll have effectively washed my hands of them. I’m going to hold onto my id and check email occasionally until they tell me I must surrender that as well. I still think there’s a good chance we’ll be back, it’s just going to be a chaotic couple of months with the lame duck session and COVID back on the rise.

The curt dismissal email did have me wondering about Hasan’s intentions. Last year I had to undergo a “random” drug test, and to my knowledge it was the first one in our entire clinic in the eight years I had worked there. It didn’t matter because of course I tested negative, and maybe it was truly random. It’s just that in light of the recent apparent ambivalence it had me wondering if he had taken some of those accusations seriously. I wouldn’t necessarily blame him since he didn’t know me or any of the other accused.

I think I’m mostly overreading people’s behavior as they must surely have plenty on their minds at work and home. I’m giving them a couple more days and if I still haven’t received any responses I’ll probably just go at close of business on a Friday and clear out all my personal belongings. It’s a decent amount of stuff considering I’d been there over nine years. It’s the longest I’ve ever worked in the same specific location, so it seems weird to be possibly saying goodbye. I won’t necessarily miss it or the people, but it’s still a big transition.

Three days later and still no answer on the election, but a bombshell at work...

The election still hasn’t been decided, with several states still counting ballots and the necessary 270 electoral votes not yet attained by either candidate. That said, former Vice President Joe Biden is sitting in a better position with 253 called electoral votes to 214 for President Trump, and by appearances, he’s doing well enough in a few of the remaining states to push him over the top. To no one’s surprise, the incumbent has been crying foul since election night and has been trying to claim victory multiple times. I won’t describe it any further, it’s being heavily covered by the media and will be well documented in the historical records I’m sure.

Just to add a bit of spice to our lives, I was following up on my credentials packet renewal at work when the clinic chief responded to an email saying that my credentials didn’t need renewal because fee-basis providers weren’t going to be used by C&P going forward. That was it. Abrupt, and with little explanation or attempt to soften the blow. The other people I’ve talked to share my opinion that this isn’t permanent, but it’s hard to predict at this point how long it will last. It was out of character for this person, although I’ve had little interaction with him so I don’t have a great deal of basis to judge how he handled it. I do consider it a failure of leadership to not have informed all the affected fee basis providers as a group.

I’ll probably pursue work with one of the contractors in the interim depending on how this plays out. I was already assuming it would be months or longer before there was any resumption of normal work, so this isn’t beyond the realm of what thought possible. That said, the manner in which the message was delivered strikes a hit against my long term loyalty to the C&P clinic and its leadership. It doesn’t seem that all the years of hard work and the thousands of exams really amounted to much, at least in the eyes of the current leadership.

The Retirement Mindset

This will be a brief discussion as I’m not sure what that means, and I’m not currently planning on shifting to the retirement mindset anytime soon. My long term plan has always been to pay off the mortgage and remain debt-free before we think about a self-sustaining income/lifestyle. Due to the COVID-19 layoff, we’ve been granted the opportunity to explore those realities sooner than planned.

Thus far, it seems that if we decided to really buckle down and eliminate most if not all discretionary spending, then we’re already capable of living on my pensions alone. Notice the plural. The pension I draw due to my service-connected disabilities has been a key source of income now that I’m not earning any sort of a normal salary. We, fortunately, had a bit of an emergency fund, just because our checking balance had built up to a decent level by the time of the layoff. That balance has been slowly dropping, but there’s also been a great deal of arguably discretionary spending as mentioned in the last post.

We’re going to try and cut way down on that for the next few months and see if we can get that balance crawling back upwards. At our present payoff level (essentially the minimum), our mortgage should be paid off in about five and a half years. We had been paying it off at about three and a half times the required amount for the three years since I switched to fee basis, so we made quite a dent in the principal. We’ve been paying the mortgage off since late 2013, so we’ve managed about twenty-five year’s worth of payments in under seven years so far. Once the mortgage is paid off, that should free up about 1.5K in monthly expenses. We’ll still have the rather high property taxes and insurance that are just part of living where we do. I sometimes wish they had a state income tax and would pass on some relief to property tax rates, but I doubt that will happen anytime soon. Our property taxes and insurance are the equivalent of many people’s rent.

The biggest concern with the reduced income is if we get hit by a large financial requirement like home/car repairs, major dental/medical expenses, etc. If we had a few of those in succession, we could quickly drain the remaining cash balance we have at present. If I’m able to return to work in the next year or so (hope), then the goal is to build the cash reserves up a bit more and then work on paying off the mortgage. If I’m able to sustain the work level I had previously, this should be manageable in about two years. Having the mortgage paid off will give us quite a bit more breathing room. At that point, any work that I did would be mostly for discretionary income purposes. I can see working one day a week indefinitely at that point.

So, I don’t know if I’ve adopted the retirement mindset just yet because I’m hoping to be able to return to work and if I’m being honest, I don’t want to completely cut out the ability to earn discretionary funds by virtue of the odd shift here and there.

A Few Milestones

Today marks nine years since my retirement from the Army, and it’s been overwhelmingly positive in retrospect. I got a good job, moved back home, and have spent a significant amount of time furthering my development as a musician, songwriter, and producer. There have been ebbs and flows over these years, some times of drama, but mostly a nice steady arc to the days. We got a great house six years ago, and I’ve been enrolled at Berklee Online for the past several years. Aeyong has turned our yard and house into a natural conservatory of sorts, and we’ve got a beautiful green space that envelops our house and will only shelter us further with time. We lost Bridget to the inevitable march of time, but have since welcomed Skittles, our Chihuahua mix and resident spoiled princess of the brood.

I spent about five and half years working the regular grind as a federal employee, but about two and a half years ago I switched to “Fee Basis” which is somewhat equivalent to a contractor, but without the contract. I get paid directly for the work and there’s no ongoing agreement or contract that binds either the VA or myself. That being said, our clinic has had Fee Basis examiners the entire time I’ve been there and long before as far as I know. That switch is probably the single biggest improvement in quality of life I’ve ever experienced, even compared to my retirement from the Army. I went from working full time to working nine days a month and earning twice as much. This is largely predicated by my ability to perform a large number of exams and handle complex cases that the regular federales don’t like to bother with. It’s really been a perfect storm of an employment situation for me.

I’ve had significantly more time to work on my various passions, and I’ve added filmmaking, video editing, video effects, drawing, and writing to the multitude of musical disciplines that provide great fulfillment and purpose to my life. As part of the added boon of income, we’ve been paying our mortgage off at more than triple the required amount, and so we’re hopefully going to see it paid off in the next two years, about twenty two years ahead of schedule. There’s one big milestone that we need to pass, and that’s another salary waiver approval for Fee Basis employees. The VA has been allowing Fee Basis to earn double their normal authorized annual salaries due to shortages of personnel and it’s been a policy that’s required renewal every two years. This year marks the end of a two year period, so we just need one more approval. By all signs it should happen because the VA has been one of the departments that’s seen expansion under the last several administrations.

Once the house is paid off, I intend to keep working at about the same rate I do now, but being completely debt free will put us in a position where we could probably survive without me working at all. I like the extra security of financial surplus, not to mention discretionary income, so I imagine I’ll keep working indefinitely, albeit on the reduced schedule which will eventually decrease even further. A lot more has happened over the last nine years - we’ve both passed fifty and it’s receding below the horizon, we’ve attended a lot of great concerts, and taken a few small trips. We plan to travel more once the house is paid off, although we’re limited by our dogs and some health issues. It can also be argued we’re both home bodies who really enjoy living in our own little world.

File under short term milestone, I’ve quit practicing any musical instruments for the past month, trying to get this chronic elbow tendonitis to fade away. It’s been in the left elbow for almost two years, and the right elbow started acting up a few months ago. It’s just the cumulative effect of playing so many different instruments - guitar, bass, drums, keyboards. It got worse when I bought acoustic drums and had been working on my double stroke by repetitively practicing the stick bounce off the drum head. That shock is transferred directly to my lateral elbow and it really has taken its toll. The problem with the elbows is that we’re constantly using them, and even something as trivial as picking up a coffee cup or tearing a piece of paper can tweak the injury. I have seen some improvement in the symptoms, so I’m hoping to start gradually re-introducing some practice to my schedule starting next month.

One benefit of the extra time is that I rekindled my interest in drawing and writing (which have been gathering dust for years) and I’ve made some progress, although I have a long way to go. I look forward to combining all my various disciplines into great storytelling in the future.

The Edge of Summer

The sun has been shining, the grass is green, and summer is in the air. We're still in that magical window when it's nice to be outside for most of the day without fear of withering from the heat. The press of the last few months is just about to see its release. I've got a long weekend and then I take my board exam next Tuesday. I feel pretty confident about my readiness, but I'll still crack the books daily til Tuesday. 

The transition to fee basis at work has essentially completed and my schedule has normalized itself for the most part. It's really nice to have a three day workweek at the most. It's funny how quickly that became the norm for me. The default schedule should be three days for three weeks and then a week off. I'm working half as much and bringing home more than double my Federal pay (with consideration for no increase to my pension and no 401K matching).  It's really the perfect work scenario for me and my capabilities. I can complete exams more thoroughly and faster than any of the people I have worked with so far. I'm sure there are others like me out there, but we all have a fairly unique skill set that gives us distinct advantage over other examiners. Nearly thirty years of continual Federal service including the twenty three years of active duty has definitely paid off in my current job.

I haven't really been able to settle in and take advantage yet because the last few months were occupied with the end of the Berklee semester and then the beginning preparations for the board exam. Thankfully, the board schedule is transitioning to a ten year cycle after this.  My goal is that by the time I take the next board, we'll have paid off this house, built or bought our house in the country and I'll be well ensconced in my bespoken home studio.  That mostly depends on a steady state for my current work situation. I'm relatively confident that the C&P program in general won't go anywhere soon, and I'm mostly optimistic that the role of the examiner will stay the same as well. The prevalence of laziness, incompetence, and ambivalence in the Federal service actually plays to my advantage. There's no shortage of work for me, and this allows me to maximize my time/salary in a way that's really unmatched anywhere else in the job market that I know of. 

A busy two weeks

It's the Saturday after I completed my first two weeks as a fee basis (contractor) examiner for the VA in essentially the same job I was performing previously. I worked a total of seven days over two weeks and completed a record (for me) of 161 exams. This will result in a take home pay of about four times what I typically make. I don't necessarily think this workload will be typical, and I don't plan on working any more than three days a week going into the future as I was on the verge of burning myself out after four straight days of full speed ahead. I think it is feasible I could maintain an average of 60 a week with one week off a month for a monthly average of 180ish. Doing the math, this would put me right at the max salary for a year. I could earn more, but I'm pretty sure they wouldn't authorize any more.

At this rate, I think it's completely feasible to pay off the house in five years and move forward with our plan to have a home on 1-2 acres on the outskirts as well as getting my dedicated music studio built. This will largely depend on a continued steady supply of exams from work. The proposed presidential budget, as corrupt, lopsided, and tunnel visioned as it is, does allow for an increase in funding for the VA, so at least for the near future work should be plentiful. I'm hoping I may look back at this post some day in 5-10 years to confirm my projections were close. It's possible the timeline could be even shorter if they keep supplying me with exams. In the present environment, I'm not having any problems getting extra exams. I was even turning down a few every day last week because I was already swamped with 20+ exams each day. The lazy and ambivalent federalistas in my department are now a source of extra income for me, so as long as they stay around I should have no problem keeping my dance card full. 

Work related updates

Another infrequent update. I've been staying busy at work and school. I can't recall if I ever mentioned it before, but in the wake of a lot of upheaval in the VA system, not to mention crossing over the five year mark last August, I decided to request a change from a full time permanent position to fee basis (contract). This would see me forfeiting any additional deposits to my 401K as well as earning any more rate increase on my federal pension. I'm also technically forfeiting the other federal benefits (healthcare, dental, vision, paid leave) but those losses are negligible. I'm already eligible (and using) my retiree benefits for these and the loss of paid leave becomes irrelevant under the fee basis paradigm.  

What I gain from fee basis is getting paid for the amount of work I do, dictating what schedule I want to work (meaning I can work 5 days, 3 days, take a month off, etc.), and the ability to leave work as soon as I'm finished on any given day. The rate at which they pay (and considering how fast I work), means that if I maintain my current production levels I can realistically take home more money while working fewer days. Although I'll be forfeiting additional increase in my federal pension, it was never going to be a significant portion of my retirement and I will still be able to draw some money when I reach 62.  The 401k (TSP) may be eligible for transfer to another similar IRA type account. I will look into this in the future. Regardless, the cons are minor and the pros are great for this change. 

The decision to change was made in the wake of perceived sweeping changes in the VA (including an increased use of contractors) and the concerns about a new administration coming into power. I made the request in December and received fast and positive feedback from my direct supervisor. In this process, he has actually been the only real support and has moved things along at every step. It's still pending because of sitting in the Dallas VA mailroom for a month (literally) and then sitting on someone's desk in HR until my supervisor personally visited and got them to do their jobs. The complete lack of inertia among many employees in the VA is what gives us a bad name. There are people content to draw a paycheck and all the benefits and perform as little actual work as they can get away with. They act like they're doing you a personal favor just to listen to your request. 

All that being said, hopefully things are in the home stretch now and I can adopt a condensed schedule. My plan is to work Tue-Thu, but I'm requesting that they give me a dense schedule every day in the hopes I can maintain similar numbers. I'm hopeful I can nearly double my current take home pay, but that will be predicated by how much they offer in compensation and how high demand remains.